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30-Day Money-Back Guarantee
 Thursday, July 24, 2008
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30-Day Money-Back Guarantee

If you are not satisfied with KUA.net's service within the first 30 days of signing up, we will issue a credit to your account for the basic monthly fee for your chosen plan. The money-back guarantee is available only if:

• Within 30 days after establishing your KUA.net account, you call 407.933.9890 to request the credit and cancel your account,

• You have not violated the Acceptable Usage Policy, and;

• You or someone else in your household has not previously received a credit from this money-back guarantee offer or canceled an KUA.net account during any previous free trial or other promotional service period.

This money-back guarantee applies only to the standard monthly fees for basic Internet access services for the chosen plan and does not apply to any additional features or services ordered from KUA.net, any other party, or (for limited access plan users) to additional hours of usage beyond the 4 hours included in the standard rate for such plan. You will be responsible for any such additional charges incurred through your use of the service.

 

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